Effective Date: 28th March 2025
1. General Policy
At IndrajitMondal.com, we strive to provide high-quality courses and content. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully.
2. Eligibility for Refund
Refunds will be considered under the following conditions:
- The course purchased is proven to be defective or not as described.
- The user has not accessed more than 20% of the course content.
- The refund request is made within 7 days of purchase.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- If the user has accessed more than 20% of the course.
- If the course was purchased during a promotional or discounted period.
- If the reason for the refund request is a change of mind or lack of course usage.
- For any services rendered (like coaching or consultation sessions).
4. How to Request a Refund
To request a refund, please follow these steps:
- Send an email to info@indrajitmondal.com with the subject line “Refund Request.”
- Include your name, email, purchase receipt, and the reason for the refund request.
- Our support team will review your request and respond within 5-7 business days.
5. Refund Process
If your refund is approved, it will be processed within 10 business days. Refunds will be made using the original payment method. Please note that processing times may vary depending on your payment provider.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.
7. Contact Us
For any questions or concerns about our refund policy, please contact us at:
- 📧 Email: info@indrajitmondal.com
- 📍 Address: 12 No, Taktipur, Kakdwip, South 24 Parganas, West Bengal, India 743347
By purchasing a course on IndrajitMondal.com, you agree to this Refund Policy.